More than 85% of delegates who completed the post-Summit survey said that Bruce was:
- an effective and engaging speaker
- an expert on the subject matter
- delivered relevant and useful content, and
- conveyed information in ways they could relate to.
"We did our research before implementing cat licensing," explained Bruce. "We recognized that we had an average of 9,000 cats a year entering the shelter system in Calgary. Of these, only about 17% had traceable identification. As a result, the return to owner and euthanasia rates were dismal. The problem, we recognized, was not necessarily one of pet overpopulation but a need for people to become more responsible pet owners. Once we understood the problem we developed a program to get the public to understand it."
Since introducing voluntary cat licensing in June 2006, and mandatory licensing in January 2007, The City of Calgary has exceeded its initial estimate of having about 20,000 licensed cats. More than 50% of cats in Calgary are now believed to be licensed. Licensing has resulted in returned to owner rates increasing to about 60% and euthanasia rates changing from 36% to 18%.